Access Wellness through …….
To meet our commitment to team and patient safety, we have implemented the following procedures in response to COVID-19:
If you have a cough, fever or symptoms of COVID-19 please do NOT come to the clinic and contact your medical practitioner.
All patients will be pre-screened prior to their appointment over the phone and screening tools will be available on our website.
Our team will ask you a few quick questions to verbally confirm the status of your health and any potential COVID-19 contact.
To minimize possible COVID-19 risk, our team will be screened prior to each shift.
Time of Arrival and Physical Distancing
Please arrive for your treatment right on time, and not early, to keep any contact or crowding in our clinic to a minimum.
Should you arrive early please call the clinic to determine if your practitioner is able to see you before you scheduled appointment time.
We ask that you maintain 6 feet between others at all times.
Appointments are being spaced out, and staggered between therapists, to minimize the number of people in the clinic at one time.
A plexiglass barrier has been installed on our front desk to protect you and our team.
Hand Hygiene and Sanitation
Please sanitize your hands on entering the clinic and before leaving.
Practitioners will wash/sanitize their hands before and after each treatment.
We have implemented high frequency cleaning protocols within the clinic.
Our team will be wearing masks while in the clinic and we ask that patients arrive wearing their own mask. Masks are mandatory for Registered Massage Therapy clients. Masks may be available for purchase if needed.
Direct billing, touchless payment options such as credit or debit or e-transfer are available.
Statements are being emailed only in order to decrease exchange of paper.
Companions/Non Essential Visitors
Unless a patient requires a caregiver or is a guardian to a child under the age of 18 years old, we ask that patients attend their appointment alone.
We are trying to minimize bathroom use. In other words, if you can go before you come to the office, that would be ideal. If not, don’t worry – it’s still available.